Overhead Door Company of Santa Fe Reviews

Learn more about the Overhead Door Company of Santa Fe™. The Greater Santa Fe area's leader in garage door repair and installation.

Briggs Geister
Briggs Geister

16:48 31 Oct 19
Gregory was very efficient and friendly! He came to finish the job that was started by the first tech we had in to fix the door when it wouldn’t open. The office staff is also very good. They called when our first tech was running late and I appreciated that.read more

Greg Kaufman
Greg Kaufman

13:11 31 Oct 19
Greg from Overhead Door showed up promptly and quickly diagnosed the problem. The door only needed an adjustment and rather than replace a bunch of parts unnecessarily, he was straight with me and simply made the adjustments. The door works 100% better. I really appreciated his skill, professionalism, friendliness, and honesty.read more

Deborah Notter
Deborah Notter

19:21 30 Oct 19
Several days ago your technician, Fabian, came to our Plaza Blanca rental. We were very pleased and impressed with the professional work and comportment of this young man. He worked quickly, quietly and very competently. He had the correct parts with him and went to the trouble of lubricating the door parts afterwards to avoid future problems. In Fabian you have an excellent representative of your company. Thanks for sending him to us in our emergency! James and Patricia S.read more

Patrick Delaney
Patrick Delaney

00:46 24 Oct 19
Good experience. Gregory told me that the existing bottom door seal did not need replacement. He made some good recommendations and efficiently installed a garage door brush. I appreciate the fact that there was no upselling. Will use Overhead Door Co. again.read more

TitusLivy777 .
TitusLivy777 .

23:39 22 Oct 19
I purchased two new garage doors from Overhead Door Company of Santa Fe, and they sent Jorge and Fabian to install them. I’m very happy with the new doors…super quiet compared to my old doors!…and Fabian and Jorge did a great job! They were polite and super professional, and they went way beyond the call of duty by programming my remotes…and sweeping out my garage when they were done! Top notch service! I won’t hesitate to call Overhead Door for service & repairs in the future. I strongly recommend them!read more

Rod Honstein
Rod Honstein

14:09 19 Oct 19
Very pleased with the service I received from Gary Montoya. The spring broke on one of our garage doors and needed to be replaced. I called Overhead Door to schedule the repair. Gary arrived on time and proceeded to quickly and professionally fix the problem. I appreciate the prompt and competent service provided by Gary and Overhead Door.read more

Andrew Wolfsberg
Andrew Wolfsberg

16:18 11 Oct 19
Outstanding! Scheduling was a breeze. Service was excellent. Very friendly and professional. New opener works extremely well. Would use again (but hopefully not soon 🙂read more

RICHARD HABER
RICHARD HABER

20:04 01 Oct 19
Broken spring on a weekend. Called our local number. Got central booking — courteous and knowledgeable response. Gary the technician arrived first thing Monday morning and replaced both springs. No muss and no fuss. Terrific 5-star response all the way!!read more

Stephen Black
Stephen Black

20:43 19 Sep 19
Overhead door has experienced, qualified technicians to diagnose and make the necessary repairs. What started out as a broken torsion spring became a much bigger job…..but rather than just replacing the entire door, tracks, and springs, they were able to retrofit our existing wooden door with all new hardware and it works like a charm…..saving us lots of $$$!read more

Andrea Holley
Andrea Holley

12:30 11 Sep 19
Greg was a great technician and took care of our tune up in no time. He was also kind enough to take a look at a couple small things on our garage door and answer questions about related maintenance. The team was responsive to our calls and Greg left contact details in case we have any additional service needs. Thumbs up and we will definitely call them again in the future.read more

Sally Young
Sally Young

22:14 30 Aug 19
Gregory Quintana installed our garage door. He was professional, knowledgeable and did a superb job installing and explaining the functions! He called us before arriving which was very thoughtful. We highly recommend him to install your door.read more

Aurora Sanchez
Aurora Sanchez

17:35 22 Aug 19
Gary was on time, removed the old unit, installed the new one, figured out that the cement was causing my door not to close which the home inspector had missed and showed me how to use the unit. He also had to work while there was a snake in my garage. This guy is my hero. Overhead is lucky to have such a great employeeread more

Christine Morton
Christine Morton

20:12 21 Aug 19
Greg came and replaced the springs on my door this afternoon. He was so efficient and friendly…a good sense of humor too. I also appreciated the phone call saying he was on the way. Happy to have the work done.I have to mention Crystal in the office as well. She keeps the business running smoothly and is very pleasant on the phone..read more

Julia Wangler
Julia Wangler

21:57 13 Aug 19
We had a garage door that was damaged taken down and a new one installed. Both gentlemen (the one that took the old one away and the one that installed the new door) were competent, friendly and helpful. They worked quickly and did an excellent job. We love our new door.read more

Rick Allen
Rick Allen

22:35 07 Aug 19
We arrived home from a short vacation to find our garage door opener disabled due to a broken gear. I called Overhead Door of Santa Fe. The representative immediately said a service technician would call between 12 and 4pm. Shortly after 12, Fernando Sotelo called and indicated he would arrive in approximately 30 minutes. He arrived in about 35 minutes. Fernando immediately went to work and offered our options to resolve the broken part, which he did have on his service truck. He also accurately gave price estimates. Having chosen the repair option, Fernando had the problem fixed, door parts lubricated and everything operational in less than an hour. Fernando’s professionalism, skill and ability to communicate options was very much appreciated. A huge thank you to Fernando and Overhead Door of Santa Fe for excellent service.Rick Allenread more

Richard Meitus
Richard Meitus

23:25 06 Aug 19
Needed to have the springs on my door replaced. One of them had broken and I elected to have both replaced. Gregory was prompt and efficient! He also explained what he was doing while he worked. Great service!read more

John Sena
John Sena

14:32 04 Aug 19
Gregory Quintana from OverHead was just fantastic. Super quick service from this company and very reasonable pricing. I highly recommend for anybody need garage door help. 👍👍👍read more

Yvonne Montoya
Yvonne Montoya

22:03 31 Jul 19
Gary M. came and fixed a problem we were having with one of our garage doors and serviced both of them. He was courteous and finished quickly. We will continue to have Overhead Door service our garage doors! I would highly recommend them!read more

Lucille Mitrovich
Lucille Mitrovich

00:01 27 Jul 19
We were very pleased with Greg, our service tech, for his efficient, friendly, competent service. The staff handling the service appointment were also courteous and helpful with setting up the appointment. Thank you.read more

Jennifer Ellsworth
Jennifer Ellsworth

19:54 26 Jul 19
Gregory Quintana did An excellent job today upgrading our garage door. He was prompt, courteous, and made sure all our remotes worked promptly. He even took away all the old parts and boxes so we didn’t have to. I love the side mount system. It’s so quiet on our big heavy door.read more

Ann Palmer
Ann Palmer

17:22 22 Jul 19
Gregory Quintana arrived when we were expecting him and delivered excellent customer service. He was courteous, friendly and professional.Highly recommend.read more

Tracey Enright
Tracey Enright

14:58 20 Jul 19
We are very pleased with the service we received from Overhead Door Company. They replaced the drive and on our exceptionally heavy garage door. When we had some trouble with it a week or so later, Fernando came to our home (I think on his lunch break) within a few hours. He explained the issues that a heavy door creates for getting the power setting on the machine adjusted correctly and told me to call immediately if we have any more trouble with it. All of this is covered under Overhead Door’s warranty.read more

rico montoya
rico montoya

21:15 14 Jul 19
Greg did a great job. Took care of everything quickly and professionally.

Seana Coats
Seana Coats

14:35 11 Jul 19
Gary M. did a yearly maintenance to my two garage doors and did excellent work! He was very professional and informative. The ladies in the office are very nice, also! Can’t go wrong with this company.read more

Kaitlin Alley
Kaitlin Alley

14:06 11 Jul 19
Gregory Quintana fixed our garage door this morning. He arrived right on time, was very helpful and gave great customer service. He had our garage door fixed in less than an hour. Very professional and friendly!read more

Gene Lucero
Gene Lucero

20:21 10 Jul 19
Mr. Quintana (our service technician) was five stars all the way around, as was the person that took our service request. The work was done the next day quite efficiently and timely. Thanks!read more

Bryan Baldwin
Bryan Baldwin

23:11 02 Jul 19
Excellent service all around. They arrived when they said they would, located the correct part, made repairs, and were very patient with my questions. Special shout out to Gregory Quintana. Very knowledgeable, professional, and great sense of humor! Thank you!read more

Andrew C
Andrew C

23:14 25 Feb 19
I called overhead garage doors to come take a look at my garage door. Was quoted over the phone $224 to fix plus the the $50 fee to go out and look at the door. Was a metal roll up door. I don’t know much about these doors but looked like the springs just broke and needed new springs. A representative came to look at my garage and told me they would look into parts and get back to me. So I paid the $50 one time charge fee for them to come out. A week goes by and I get no phone call. I call back and they tell me they need to send another representative out again to look at it again. So they come out again to look at the garage door. The representative took a closer look this time and tells me that all it needs is new springs and tensioning. So I asked how much for them to put new springs and the representative said what ever they quoted me. So it was the $224 I was assuming. i thought that was pricey to begin with but i needed it fixed. Another week goes by and I don’t get any phone call, so I call to see the status, was told the parts have been in and they need to schedule an appointment, so if didn’t call I would have still been waiting for it to get done. And I asked how much it would cost just to replace the springs, and was told it was $224 plus the $50 fee to go out to see the garage which was already paid the first time. I felt that was expensive to begin with just for springs and tensioning. So finally on the 3rd week they came out to fix the door. They replaced only the springs and added the tension to it. Works fine but they added an additional $100 labor fee which I was never told. So it cost me $400 for them to replace 2 springs on a metal roll up door… I need to do some research but sounds like I got ripped off. Representatives were nice and did their job but I was Not happy about the price and not happy I had to call them myself to see the status of my own order.But after all the time wasted waiting and the the final job was complete, i was able to speak with management and things were corrected information was given in a proper and timely manner which made the experience fair and understanding.. on both ends. I was pleased on how the business thought about the customer and how they were able to make things work. Thank you Overhead Door Company. Very Pleased with your Customer service.read more

Joan Moreau
Joan Moreau

16:51 14 Feb 19
Gary came out to repair and adjust an issue I was having with my automatic entrance gates. He was so professional and really was concerned enough to solve the problem! I think he went above and beyond my expectations! Thank you!read more

Laura Badaracco
Laura Badaracco

17:50 12 Jan 18
Fernando S. did a great job! Excellent service.

Janet Arrowsmith
Janet Arrowsmith

18:02 19 Jun 17
Overhead Doors provided a technician on the same day that I contacted them – both Joe (the gate technician) and Fernando (the garage door technician) were knowledgeable, incredibly helpful, pleasant and each called before they arrived. I am very happy with the service I have gotten from Overhead Doors of Santa Fe.read more

Lewis Roberts
Lewis Roberts

14:54 19 May 17
Fernando came on time & performed the repairs & adjustments in a professional & efficient manner. Would recommend & use again.read more

Brian Eckert
Brian Eckert

19:41 30 Mar 16
Excellent service. Best price in town. Details: A spring broke on my garage door on Saturday morning. I called Sears. They could not get someone to fix it until Monday. The repairman shows up on Monday (nice guy, very polite), tells me they don’t have spares in town and that it will take 2 weeks to get them and it will cost $500+ for 2 new springs. I pay him for the service call. I then called Lowes; same story, same price, same 2 week delay. Then I called Overhead Doors. They sent someone out in less than an hour. They had 1 spring on hand and came back 2 days later with a 2nd spring. Total cost was less than 1/2 of what Sears & Lowes was going to charge. Santa Feans are lucky to have this service available in town.read more

Parker L
Parker L

18:26 23 Mar 15
These guys are fast and professional. I live an hour’s drive away but they still had it all repaired within 24 hours. When the tension was wrong, they came and repaired it within 24 hours, no charge. Both times they were very professional in how they treated us. I would highly recommend using them.read more

J A.
J A.

2018-03-08 16:47:44
Our 40 year old, to our house, garage door broke at 5:30pm on a Monday night — with our cars stuck in the garage. Gary Montoya was able to come within the…read more

Greg B.
Greg B.

2017-11-06 12:06:43
The tension spring of our garage door broke over the weekend. We were relieved to find that a technician could repair the spring first thing Monday morning….read more

Sherry K.
Sherry K.

2017-10-20 09:24:15
Gary Montoya of Overhead Door Company did the Fall Tune-Up (see website) I requested. I asked about neighborhood mice who want to live in my garage. He…read more

D M.
D M.

2017-08-16 15:58:45
One spring on our garage door broke, and I called Overhead Door around noon. By 3pm the repair tech was on-site (he called while he was on the way). He…read more

Mark V.
Mark V.

2016-08-09 06:51:51
The customer service from Overhead door was prompt and courteous.Service tech adapted a part on the truck to save us over $500 on a simple repair.Yeah…read more