Overhead Door Company of Santa Fe Reviews

Learn more about the Overhead Door Company of Santa Fe™. The Greater Santa Fe area's leader in garage door repair and installation.

rico montoya
rico montoya

21:15 14 Jul 19
Greg did a great job. Took care of everything quickly and professionally.

Seana Coats
Seana Coats

14:35 11 Jul 19
Gary M. did a yearly maintenance to my two garage doors and did excellent work! He was very professional and informative. The ladies in the office are very nice, also! Can’t go wrong with this company.read more

Kaitlin Alley
Kaitlin Alley

14:06 11 Jul 19
Gregory Quintana fixed our garage door this morning. He arrived right on time, was very helpful and gave great customer service. He had our garage door fixed in less than an hour. Very professional and friendly!read more

Gene Lucero
Gene Lucero

20:21 10 Jul 19
Mr. Quintana (our service technician) was five stars all the way around, as was the person that took our service request. The work was done the next day quite efficiently and timely. Thanks!read more

Bryan Baldwin
Bryan Baldwin

23:11 02 Jul 19
Excellent service all around. They arrived when they said they would, located the correct part, made repairs, and were very patient with my questions. Special shout out to Gregory Quintana. Very knowledgeable, professional, and great sense of humor! Thank you!read more

Andrew C
Andrew C

23:14 25 Feb 19
I called overhead garage doors to come take a look at my garage door. Was quoted over the phone $224 to fix plus the the $50 fee to go out and look at the door. Was a metal roll up door. I don’t know much about these doors but looked like the springs just broke and needed new springs. A representative came to look at my garage and told me they would look into parts and get back to me. So I paid the $50 one time charge fee for them to come out. A week goes by and I get no phone call. I call back and they tell me they need to send another representative out again to look at it again. So they come out again to look at the garage door. The representative took a closer look this time and tells me that all it needs is new springs and tensioning. So I asked how much for them to put new springs and the representative said what ever they quoted me. So it was the $224 I was assuming. i thought that was pricey to begin with but i needed it fixed. Another week goes by and I don’t get any phone call, so I call to see the status, was told the parts have been in and they need to schedule an appointment, so if didn’t call I would have still been waiting for it to get done. And I asked how much it would cost just to replace the springs, and was told it was $224 plus the $50 fee to go out to see the garage which was already paid the first time. I felt that was expensive to begin with just for springs and tensioning. So finally on the 3rd week they came out to fix the door. They replaced only the springs and added the tension to it. Works fine but they added an additional $100 labor fee which I was never told. So it cost me $400 for them to replace 2 springs on a metal roll up door… I need to do some research but sounds like I got ripped off. Representatives were nice and did their job but I was Not happy about the price and not happy I had to call them myself to see the status of my own order.But after all the time wasted waiting and the the final job was complete, i was able to speak with management and things were corrected information was given in a proper and timely manner which made the experience fair and understanding.. on both ends. I was pleased on how the business thought about the customer and how they were able to make things work. Thank you Overhead Door Company. Very Pleased with your Customer service.read more

Joan Moreau
Joan Moreau

16:51 14 Feb 19
Gary came out to repair and adjust an issue I was having with my automatic entrance gates. He was so professional and really was concerned enough to solve the problem! I think he went above and beyond my expectations! Thank you!read more

Laura Badaracco
Laura Badaracco

17:50 12 Jan 18
Fernando S. did a great job! Excellent service.

Janet Arrowsmith
Janet Arrowsmith

18:02 19 Jun 17
Overhead Doors provided a technician on the same day that I contacted them – both Joe (the gate technician) and Fernando (the garage door technician) were knowledgeable, incredibly helpful, pleasant and each called before they arrived. I am very happy with the service I have gotten from Overhead Doors of Santa Fe.read more

Lewis Roberts
Lewis Roberts

14:54 19 May 17
Fernando came on time & performed the repairs & adjustments in a professional & efficient manner. Would recommend & use again.read more

Brian Eckert
Brian Eckert

19:41 30 Mar 16
Excellent service. Best price in town. Details: A spring broke on my garage door on Saturday morning. I called Sears. They could not get someone to fix it until Monday. The repairman shows up on Monday (nice guy, very polite), tells me they don’t have spares in town and that it will take 2 weeks to get them and it will cost $500+ for 2 new springs. I pay him for the service call. I then called Lowes; same story, same price, same 2 week delay. Then I called Overhead Doors. They sent someone out in less than an hour. They had 1 spring on hand and came back 2 days later with a 2nd spring. Total cost was less than 1/2 of what Sears & Lowes was going to charge. Santa Feans are lucky to have this service available in town.read more

Parker L
Parker L

18:26 23 Mar 15
These guys are fast and professional. I live an hour’s drive away but they still had it all repaired within 24 hours. When the tension was wrong, they came and repaired it within 24 hours, no charge. Both times they were very professional in how they treated us. I would highly recommend using them.read more

J A.
J A.

2018-03-08 16:47:44
Our 40 year old, to our house, garage door broke at 5:30pm on a Monday night — with our cars stuck in the garage. Gary Montoya was able to come within the…read more

Greg B.
Greg B.

2017-11-06 12:06:43
The tension spring of our garage door broke over the weekend. We were relieved to find that a technician could repair the spring first thing Monday morning….read more

Sherry K.
Sherry K.

2017-10-20 09:24:15
Gary Montoya of Overhead Door Company did the Fall Tune-Up (see website) I requested. I asked about neighborhood mice who want to live in my garage. He…read more

D M.
D M.

2017-08-16 15:58:45
One spring on our garage door broke, and I called Overhead Door around noon. By 3pm the repair tech was on-site (he called while he was on the way). He…read more

Mark V.
Mark V.

2016-08-09 06:51:51
The customer service from Overhead door was prompt and courteous.Service tech adapted a part on the truck to save us over $500 on a simple repair.Yeah…read more